Policies & Procedures

We offer you this marketplace for musician-oriented hardware, software and services from many top manufacturers, service providers and publishers.


Foreign Shipping: *We only ship to USA addresses.

Ordering: Anyone, from anywhere, may place an order as long as it is to be shipped to a USA address. *We do not ship outside of the USA.

General Pricing: We adhere to MAP pricing policies. This means that our advertised prices for all products and services are equal to or above the manufacturer established MAP price.

Member Pricing: Formal members of the Creative Musicians Coalition, as a member benefit, are entitled to a discount on all purchases. The member must log in to his or her private account to see the special member price. These prices are not visible to the general public and non-members. The member discount is based on the specific member classification. Contact us for membership options.

Sales Tax: Sales tax is calculated and charged on all shipments to Illinois Addresses. We will comply with other sales tax regulations once we recognize our sales volume is appropriate.

Returns: We will accept returns of goods found defective within 14 days of the purchase. We will either refund or replace the goods as per your request. We will consider returns for other reasons on a order by order, item by item basis. A restocking fee may apply especially if the item has been opened and/or used. Contact us to discuss your return.

Payments: We accept Paypal and charge card (Master Card, Visa, American Express, Discover) payments through Paypal.

Other Ordering Methods: Toll Free Order Line (USA): 1-800-882-4262, Regular Phone: 1-309-685-4843

Order Processing: All orders are processed by the Musicians.CreativeCenters.com, MDNStore.CreativeCenters.com, and Kids.CreativeCenters.com stores under the name CreativeCenters.com and shipped from our Peoria, IL warehouse within 24 business hours.

Availability and Pricing: Prices and availability subject to change without prior notice. If there are any price changes to your order, we will notify you before shipping. We will notify you if any item is backordered.

* For Creative Musician Coalition Professional Members we will consider shipping to foreign addresses if the specific product is allowed by the foreign government. Professional Members should contact us to discuss details and rates.