Shipping and Return Policy
Orders are generally shipped in 1 day after your order is processed and they normally take an additional 3 - 5 business days to arrive, depending on the shipping method you choose and the location of the delivery.
Orders are processed Mon-Fri during normal business hours.
FREE GOUND SHIPPING TO USA CONTIGUOUS STATES FOR ORDERS $40.00 AND OVER.
Shipping charges are calculated using exact USPS or UPS rates. We add no or very small handing charges or fees. At time of checkout, various USPS and UPS rates are downloaded and calculated depending on the weight and location of your shipment. You may choose from the best rates available to you based on the package and location. Depending on the package weight and best options, you may chose from First Class, Priority, Express. Some items are limited due to size and weight. We reserve the right to ship the best method we can arrange, depending on the weight of the order and location of delivery. For larger and heavier items, we may ship Federal Express. There will be no additional shipping charges, even if we choose a better and faster delivery method.
We ship to all of the USA and some foreign countries for books and media, generally we do not ship hardware out of the country. If some item requires an odd, additional postage or insurance other than what is calculated by the standard USPS, we make reference to the additional charge in the item description, and it is added to the item price.
You may return damaged or defective merchandise within 10 days of the original purchase date for a replacement or full refund. We will also be glad to exchange the damaged merchandise for anything on our site of equal or lesser value.
We charge a restocking fee for orders when a customer decides to change his/her mind (also known as Buyer's Remorse) this includes a lower price decision, when the return is considerably different, impaired or damaged from what was originally sent, when a media item (a CD or DVD or software) or electronic item that is opened (shrinkwrap or seal removed). The fee will be a minimum of 2% and a maximum of 50% or 100% for software or video games. Buyer covers the return shipping charge. Defective items are fully refundable or replaceable.